If there’s one rule of thumb that should apply to the work force, it’s this: Pleasant jobs call for pleasant people. And as of late, one industry needs friendly folks more than ever. A Hotel general manager's Responsibilities include Directing everything involved in the operation and financial result of the property; creating standards for personnel administration and performance, service to patrons, room rates, advertising, publicity and food selection. Becoming a hospitality manager usually requires at least a two-year associates degree.